Alert rules
Flag a load that has been sitting, or a status that changed, and send it to the right person by email, SMS, or in the app.
Zing+
The same TMS. A few jobs handed to AI.
ZingTMS stores the order, the trip, and the bill. Zing+ uses that record to warn you early, read a document, and answer a status question. A person still confirms the work.
On the desk
Jobs teams hand to Zing+
These are the calls, emails, and bills that usually interrupt a planner. Zing+ does the first pass.
01Where is the truck?
A shipper asks in the portal at 9pm. Zing+ answers from the live trip, so the night desk is not the only place that knows.
02A quote email becomes an order
The customer sends a lane, a weight, and a ready time. The inbox pulls those fields out. A person still accepts the order.
03The dock appointment is at risk
The truck is 90 minutes out and the receiver closes at 4. Planning gets the warning while there is still time to call.
04Detention before it is a bill
A trailer has been at the receiver past the free time on that account. The alert goes to the person who can still do something about it.
05The invoice does not match the rate
The carrier bill says one number. The lane card says another. Accounts payable sees the gap before the bill is paid.
06Who should get the next load
On-time, tender acceptance, and claims sit on one score. Dispatch uses it when two carriers can both cover the lane.
07Find it without building a report
Type 'unpaid Acme invoices this month' and open the records. The search uses the same orders and bills the TMS already stores.
08A BOL fills the shipment
Upload the bill of lading. Weight, addresses, and PO numbers land on the order. Someone confirms them before the load is tendered.
What you switch on
Eight tools, one shipment record
Use the ones that match the work. Leave the rest off.
What looks off
Cost spikes, route drift, and a receiver that keeps holding trailers. These show up as a short list, not a new dashboard to watch all day.
ETAs that follow the trip
Arrival times use how the trip is actually moving, including dwell you have already seen on that lane.
Carrier score
On-time, tender acceptance, and claims. Use the score when you assign the next load. It does not assign the load for you.
Plain-language search
Ask for shipments, unpaid invoices, or a driver's last check-in the way you would ask a coworker.
Documents
BOLs, PODs, and carrier invoices are read into fields your team can correct. Nothing posts until a person confirms it.
Portal chat
Shippers and carriers ask status questions on your site, in your name. Answers come from the shipment, not a script you have to maintain.
Freight audit
Each carrier bill is checked against the rate you agreed. Variances are listed in plain language for accounts payable.
When you are ready
Turn it on after the TMS is in use
Start with orders and billing. Zing+ reads that history. It does not ask you to migrate anything or retrain the floor on day one.
- Alerts use the dwell time and the people you name for that account.
- A notification goes out when someone needs to act, not on every status change.
- Portal chat, document reading, and invoice checks can be enabled one at a time.
How a warning moves
1The TMS
The order, the trip, and the bill are already there.
2Zing+
It compares the trip with the rule you set.
3A person
They call, retender, or hold the bill.
Questions about Zing+
Bring one late load
to the demo
We will show the alert, the document read, and the invoice check on a lane you already know.