ZingTMS is your freight system of record. NIVA adds a branded chat layer for customers, carriers, and internal teams. Start on NIVA's free plan and connect only where it reduces manual work.
The NIVA free plan is enough to test a portal widget or a simple enquiry bot before you scale usage.
Embeddable web widget for your portal or website
100 messages per month on the free plan
One persona from the 250+ industry library
No credit card required to start with NIVA
Full pricing and plan limits are on NIVA pricing. Upgrade when you need knowledge bases, flows, or additional channels.
Customer Portal
Let shippers in Chicago, Dallas, or Atlanta ask about shipment status, invoices, or POD without calling your operations desk. NIVA reads context from ZingTMS workflows you expose via webhook or knowledge base.
Requirements Inbox
When freight enquiries arrive by email or SMS, NIVA drafts structured replies and collects missing origin, destination, and cargo details before your team creates an order.
Fleet & Parties
Give carriers a branded chat surface for tender responses, appointment questions, and document uploads while ZingTMS remains the system of record.
Tracking & Finance
Operations staff can query shipment references, exception status, or invoice state through a trained internal bot instead of switching between screens.
Configure modules, roles, portal access, and notification channels for your freight operation.
Embed a widget on your portal or route Requirements Inbox messages to a NIVA flow for US and international customers.
Use NIVA Flow to call ZingTMS APIs or post structured data back into orders and inbox records.
These pages describe what NIVA does on its own. Your implementation team maps the pieces that fit your ZingTMS deployment.
If you are launching a branded TMS and want portal chat or inbox automation from day one, our team can scope ZingTMS modules and NIVA flows together. You keep one implementation contact instead of coordinating two vendors.
Talk to us about setupBook a walkthrough of ZingTMS operations and where NIVA fits in your portal or inbox.