Platform & Tenancy
Audit Trail
Know who changed what, when, and why
Capture immutable operational and configuration audit trails so disputes, compliance reviews, and investigations start from facts - not memory.
Full
Change accountability
Faster
Dispute resolution
Stronger
Compliance posture
The challenge
Why this breaks without a TMS
When shipment, pricing, or user changes lack history, customer disputes and internal investigations stall and trust erodes across teams.
The ZingTMS approach
How we solve it
ZingTMS records critical create, update, and decision events with actor, timestamp, and context so every tenant can reconstruct what happened.
What you can do
Audit Trail is designed for daily freight operations - not slideware checklists.
Actor, timestamp, and change context on key events
Coverage across operational and configuration changes
Linkage from audit entries to source records
Filters for users, entities, and time ranges
Retention aligned to enterprise governance needs
Export for investigations and external auditors
Business benefits
Outcomes procurement, ops, and finance leaders use to justify the platform.
- Resolve disputes with evidence instead of reconstruction
- Support compliance and security questionnaires faster
- Deter unauthorized or accidental high-impact changes
- Give managers visibility into process adherence
Typical use cases
Investigating unexpected rate or invoice changes
Proving delivery milestone updates during claims
Reviewing admin configuration changes after an incident
See Audit Trail on your freight flows
We will walk through configuration, integrations, and the operating model that fits your team.
Frequently asked questions
Straight answers for operations, IT, and finance evaluators.
Which events are audited?+
Critical operational, commercial, and configuration events are recorded with actor and timestamp context.
Can audit data be exported?+
Yes. Audit information can be filtered and exported for investigations and compliance reviews.
Do portal actions appear in the audit trail?+
Customer and carrier portal actions that change records are attributable in the same governance model.
Related capabilities
Continue exploring adjacent workflows on the same platform.
Platform & Tenancy
Role-based Access Control
Give every user exactly the access their job requires
View capabilityPlatform & Tenancy
Approval Workflows
Route commercial and operational decisions to the right approvers
View capabilityEnterprise Readiness
SOC 2 / ISO 27001
Security and compliance posture built for enterprise buyers
View capabilityReady to modernize this workflow?
Audit Trail runs as part of the full ZingTMS platform - white-label, multi-tenant, and integration-ready.