Platform & Tenancy
Role-based Access Control
Give every user exactly the access their job requires
Control screens, actions, and data scopes with role-based access control so operations, finance, customers, and carriers see only what they should.
Least
Privilege access
Clear
Duty separation
Audit-ready
Permission model
The challenge
Why this breaks without a TMS
Shared logins and broad admin rights create compliance risk, accidental changes, and poor separation between commercial and operational duties.
The ZingTMS approach
How we solve it
ZingTMS RBAC maps roles to permissions and tenant data scopes so least-privilege access is enforceable across web, portals, and APIs.
What you can do
Role-based Access Control is designed for daily freight operations - not slideware checklists.
Role catalogs with granular permission sets
Assignment of users to one or more roles
Screen, action, and data-scope restrictions
Portal-specific role models for customers and carriers
Admin governance for role changes
Compatibility with SSO and MFA enterprise policies
Business benefits
Outcomes procurement, ops, and finance leaders use to justify the platform.
- Enforce least-privilege access across teams and partners
- Separate duties between ops, finance, and customer service
- Reduce risk from shared or over-privileged accounts
- Support audit and enterprise security reviews with clear roles
Typical use cases
Finance teams billing without editing dispatch plans
Customer portal users limited to their own shipments
Carrier partners updating only assigned loads
See Role-based Access Control on your freight flows
We will walk through configuration, integrations, and the operating model that fits your team.
Frequently asked questions
Straight answers for operations, IT, and finance evaluators.
Can one user hold multiple roles?+
Yes. Users can combine roles when their responsibilities span teams, subject to tenant policy.
Does RBAC apply to portals?+
Customer and carrier portal access is governed by portal-aware roles and data scopes.
How does RBAC work with SSO?+
SSO authenticates identity while RBAC determines what that identity can do inside the tenant.
Related capabilities
Continue exploring adjacent workflows on the same platform.
Platform & Tenancy
Approval Workflows
Route commercial and operational decisions to the right approvers
View capabilityPlatform & Tenancy
Audit Trail
Know who changed what, when, and why
View capabilityEnterprise Readiness
Single Sign-On (SSO)
Authenticate enterprise users through your identity provider
View capabilityReady to modernize this workflow?
Role-based Access Control runs as part of the full ZingTMS platform - white-label, multi-tenant, and integration-ready.