Visibility & Tracking
Customer Tracking Page
Give shippers and consignees a branded self-serve status page
Publish customer-facing tracking pages with shipment status, ETA, milestones, and POD access so stakeholders self-serve without calling ops.
Fewer
Status calls
Branded
Self-serve tracking
Faster
POD access
The challenge
Why this breaks without a TMS
Customer service spends the day answering “where is my freight?” while ops already has the answer in internal tools customers cannot see.
The ZingTMS approach
How we solve it
ZingTMS customer tracking pages expose the right milestones, ETAs, and documents under your brand with controlled data sharing.
What you can do
Customer Tracking Page is designed for daily freight operations - not slideware checklists.
Branded tracking pages for shippers, consignees, and partners
Show status, ETA, and selected milestones by permission
Map and timeline views powered by live tracking
Link electronic POD and delivery evidence when available
Secure links and portal authentication options
Control which data fields are customer-visible
Business benefits
Outcomes procurement, ops, and finance leaders use to justify the platform.
- Cut inbound status call volume
- Improve customer experience with proactive visibility
- Keep branding consistent on white-label portals
- Share POD and key documents without email attachments
Typical use cases
3PLs offering white-label tracking to shipper customers
Carriers sharing delivery status with consignees
Shippers giving stores and plants a single tracking link
See Customer Tracking Page on your freight flows
We will walk through configuration, integrations, and the operating model that fits your team.
Frequently asked questions
Straight answers for operations, IT, and finance evaluators.
Can tracking pages be white-labeled?+
Yes. Pages align with your portal branding and customer-facing identity.
What if we do not want to show exact GPS?+
You control whether customers see map positions, milestone-only status, or limited ETA fields.
Does the page include POD?+
When electronic POD is captured, it can be exposed on the tracking page subject to your sharing rules.
Related capabilities
Continue exploring adjacent workflows on the same platform.
Transport Execution
Electronic Proof of Delivery
Close deliveries with defensible digital evidence
View capabilityVisibility & Tracking
Predictive ETA (ML)
Forecast arrival risk with machine-learning ETA models
View capabilityVisibility & Tracking
Multimodal Visibility Network
Connect road, rail, ocean, and air events in one network view
View capabilityReady to modernize this workflow?
Customer Tracking Page runs as part of the full ZingTMS platform - white-label, multi-tenant, and integration-ready.